In a previous post, I mentioned that a flaw in the installation routines for telligent’s forum system resulted in the deletion of a fairly important set of data… well, after posting that, a few things happened that impressed me…
- My web host, easerve, contacted me and let me know they had daily backups of my data available… and once I told them the date/time at which I blew away my data, they’d provide the appropriate backup file… (which they did, and I’m rocking along now with my old data back…) … yet another great bit of customer service from easerve…
Overall, my annoying little incident resulted in a great response from two different groups… very nice.
Thoughts on this post? Feel free to reach out on Twitter!
e06898f @ 2019-03-31