In a previous post, I mentioned that a flaw in the installation routines for telligent’s forum system resulted in the deletion of a fairly important set of data… well, after posting that, a few things happened that impressed me…
- My web host, easerve, contacted me and let me know they had daily backups of my data available… and once I told them the date/time at which I blew away my data, they’d provide the appropriate backup file… (which they did, and I’m rocking along now with my old data back…) … yet another great bit of customer service from easerve…
Overall, my annoying little incident resulted in a great response from two different groups… very nice.
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2004-09-02 07:46 +0000
e06898f @ 2019-03-31